Ecommerce domain

Online Shopping Portal Business Requirements

I) customer (Buyer) side features:

o    Product catalog based on Manufactures/Vendors

o    Product catalog based on Categories

              o    Menu Items

              o    Desktop icons

o    Product Search facility

              o    General Product Search

              o    Advanced Product Search

o    Reviews on Products and their ratings

o    Products Comparison

o    Product of the Month

o    Hot Products

o    Products on Sale

o    User Registration

o    User Login

o    Shopping cart status

o    Selection of multiple attributes against each product (ex: size, color etc)

o    Payment Process

II) Customer Business operations:

o    Customer can create an account online with free of cost.

o    Customer address books (other shipping destinations)

o    Order history

o    Temporary (not logged on) and permanent (logged on) shopping carts

o    Search catalog for products or manufacturers or price range

o    Product reviews by customers

o    E-mail notifications

o    Number of products in each category are shown

III) Administrator Business Operations

o    Add/Edit/Delete Categories

o    Add/Edit/Delete Products

o    Add/Edit/Delete Manufacturers/Vendors

o    Categories-to-categories structure

o    Statistics for products and customers

o    Dynamic product attributes

o    Tax zones, classes, and rates

o    Provide / Remove Discounts for Products

o    Managing Orders

o    Product wise Sales Reports

o    Vendor wise Reports

o    User Reports

o    Currency settings

IV) List of Other Features

Inventory management, catalog and import/export:

o    Packing slips (fax/email delivery) for each order

o    Bulk updates (amount/percentage) of products inventory

o    Inventory update (CSV spreadsheet file)

o    Option to disable sales of unavailable/out-of-stock

o    Products reports (new arrivals, RMA, on order, in stock & backordered)

o    Batch printing of mailing labels and returns forms

o    Catalog with unlimited products and categories

o    Common product structure/definition

o    Ability to sell hard goods and electronic products

o    Web-based file/image manager to upload files online

o    Ability to set min/max quantity per order

o    Unlimited attributes: images, options, files, and features

o    Product reviews and custom (user defined) fields

o    Different price implication for combination of options

o    Easy-to-use wizard to import products/customers (Using CSV file)

o    Export customers, products and invoices into QuickBooks


Shopping cart, customer account and order processing:

o    Cart (sales coupon, gift note and saving for later purchase)

o    Account (orders, subscriptions, payments history)

o    Automatic sales receipts (#, billing/shipping info and taxes)

o    Invoices with payment type/delivery, discounts, etc

o    Merchant sales follow-up notifications

o    Ability to track orders status online

o    Ability to review of outstanding/completed orders

o    Sales receipts to customers & merchant

o    Email alerts when new orders are submitted

Payment and shipping options:

o    Pre-integration with leading payment processors

o    Secure online credit cards/e-checks payments

o    Payments by check, credit/debit card, money order, COD

o    Ability to process credit cards online

o    Creation a new credit card entry with custom fields

o    Multi-currency support (settlement into basic currency)

o    Dynamic shipping calculation (flat, linear/table) within regions

o    National/global shipping options

o    Optional pre-integration with leading real-time shipping carriers (UPS, USPS, FedEx)

Custom storefront appearance:

o    Custom storefront appearance: add logo, header/footer, etc

o    Variety of pre-integrated pages

o    Ability to create new custom pages

o    Full customization of presentation layer

o    Any regional language (UNICODE support)


System settings and services:

o    Settings (general, currency, language, etc)

o    Workability with the back office on the Internet

o    Web services interface to manipulate all data queries

o    Fully scalable package to add any new rules

o    Full 1 year subscription to upgrades/updates

Sales management and promotions:

o    Sales journal (order and refund documents) and secure download option

o    Ability to accept payments online (secure transactions)

o    Tracking of orders received: Web, phone, fax, mail, and email

o    Catalog sales with ability to create customer's account

o    Advanced search by documents, customers, suppliers & products

o    Intelligent search by time period (day, week, month) and transactions

o    Printing/emailing of invoices and packing slips in bulk/per-order

o    Management reports: sales revenues, taxes, profits & payments

o    Price lists for customers and membership

o    Free shipping based on amount, weight and quantity

o    Coupons (products range, departments/categories), rebates & vouchers

o    Bulk mailing campaigns to email newsletters, special offers, etc

Users of the Application:

Administrator: 

Admin User is responsible for Users Management, Product Definition, adding, editing, deleting Categories, products and Vendors. Tracking sales and generating Category wise, Product wise and Vendor wise Reports

Registered Users: 

Registered Users can view the Catalog and get the information and also can Buy Products. As per availability they can use Payment options to make payments. They can inquire about their Status (Orders) and Cancel their Orders as per norms.

Guest Users:

Guest Users can access the Portal and view the Catalog and get the information. They can become Registered Users by submitting (filling registration form) their details through online with free of Cost.

Business Users:

Business users can interact with this application with their applications as per permissions and they can track permitted information.

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