Siebel developer Resume

Siebel 3 years Experience developer Resume

sourav Dutta
Email  :**********
Mobile :**********                                                        
GD-287, Saltlake, sector-3,
Kolkata-106, West Bengal

Career Objective: 

Quest to work in a professional atmosphere, which gives me a scope to display my skills and grow along with it.

Experience Summary:
•Working as a SIEBEL EAI developer for Siebel Pharma Application in TCS and gained a hand on experience in Siebel Configuration, EAI and scripting,Real Time Integration and Java e-script
•Has Core Java Concepts and coding
•Basic Concepts of SQL queries, PL/SQL and Oracle 9i.
•Querying OLTP database and analyzing backend SQL queries, triggers, joins and stored procs while debugging data related defects.
•Taken active participation in preparing test scripts during Unit and System Testing
•EAI workflow creations for invoking Outbound Services and inbound services
•In depth knowledge about Integration techniques namely Webservices, MQ series, Virtual Business Components,EBC.
•Experience in Insurance and Pharma Application of Siebel
•Experience with various SDLCs.
•Taken active participation in preparing test scripts during Unit and System Testing
•Done end to end testing with testing team involving multiple applications during total testing phase.
•Impressive convincing & communication skills.
•Ability to Work with multiple teams at different locations and to translate business requirements into comprehensive solutions.
•Sound analytical, inter-personal, team interaction, coordination skills.

Key Skills:-

Operating System  :Windows 2000/XP, UNIX
Languages         :SQL, PL/SQL
Testing Tools     :QTP, HP Quality Center, Extra Client(CSS), TTWeb, TFS 2010, Jmeter
Database          :Oracle 9i, SQL Server Management Studio 2008
Other             :Toad, PL/SQL Developer, PUTTY, MS Visual Studio2008, 2010, Lyris List Manager, Virtual Source Safe
Testing Methodologies:    Sanity, Smoke, Regression, Integration, Ad-hoc, Boundary Value, Equivalence Partitioning, Data Base, GUI & Non Functional Testing
Application      :Siebel CRM app, KN CRM App, Windows based Application & Services, Web portal Application


Client        : BT (British Telecom)
Project         : One Siebel VVT
Duration    : 2 Years 3 Months
Team Size    : 6


The CRM application One Siebel is used by British Telecommunications PLC, for management of their business both internally and through portal. Application manages everything right from the start of order placement by a customer to delivery and maintenance of the order.

Solution Environment:-

Tools/Apps/DB    : QTP, Siebel 7.8, Siebel 8.1, HP Quality Centre, Extra Client (CSS), Oracle 9i, Toad,   PL/SQL Developer, Virtual Source Safe
Methodology    :  Agile
Domain            :  Telecom


Development Activities:-

•Development of new Test Script in QTP.
•Reviewing the existing QTP scripts.
•Updating of existing scripts & add objects in object repository after changes in Siebel Application.
Testing Activities:-

•Requirement Understanding and Analysis from user stories (BA), Business Required documents.
•Coordinating designers and business analysts to better understand the functionality and having a fair idea about the business processes.
•Test Estimation, Test Approach & Test Plan Preparation
•Design Test Scenarios & Test Cases from user stories/ requirements and to ensure that it satisfies acceptance criteria.
•Deployment/ Pre Deployment testing in different environment.
•Executing the existing Test Script in QTP.
•Worked on Regression, Sanity, PAT, GUI Non functional testing on One Siebel Application and Web portal.
•Verify Welcome & Notification mail with proper condition.
•Prepare test data on Siebel database.
•As a test team member involving in Test Cycle, Test execution, Fault reporting, Defect management, Signoff activities, Code deployment, Pipe cleaning, and Support activities till live signoff.
•Handle & coordination with the interface related respective teams (STAA & CSS Team).
•Defect Management using HP Quality Centre.
•Follow life cycle of a Bug. 
•Query in SQL database using joins and sub query to verify inserted data.
•Test case status updation with proper build  number in QC & VSS.
•Preparation of DSR, TSR.
•Query in Oracle database to verify inserted & updated data.

Client Interaction:-

•Taking up calls with BA, Designers and Developers for the work through of new requirements.
•Prepare and construct test cases based on user stories provided by the client side.
•Understanding new products and requirements
•Resolving queries from Client side during CAT by arranging demo calls with the clients.

Knowledge Transfer activities:-
•Mentoring new comers and monitoring the work done.
•Train new team mates by providing knowledge transfer sessions.   
•Provide Knowledge Transfer to other teams (ASG, development, automation, design team)


Project Name:CIBC
Project Location:Chennai   
Role / Responsibilities: Siebel Consultant

Project Description:

Canada Imperail Bank of Commerece Implementation targets to design the Siebel Call center  to help Employees of CIBC to speed up things and CIBC customers to use eService Application.


•Involved in planning and requirements gathering for new 8.1 call center and CRM implementation.
•Invovled in Configurating Presentation Layer objects(screens,views,applets) which employees and customers see in their User Interface
•Configured views and Visibilty in views.
•Invovled in Configurating Drill downs,MVG Applet,Pick Applet..
•Configured Business Layer objects like Joins,Pick Lists,MVLs.
•Configured Picklists,Links,Symbolic Strings.
•Configured Workflows and worked on Business Services
•Desinged EIM  to support Daily feed load coming from External Systems.
•Scheduled the EIM Jobs to avoid Manual Intervention.
•Supporting the various issues related to Siebel application, Siebel EIM and Data-Stage jobs in day-to-day business.

Environment: Siebel, Call center, eService, Oracle 11g, Win 2003 server


2008 B.Tech. (Information Technology) from Siliguri Institute of Technology, Siliguri, West Bengal University of Technology.Secured 77.9% aggregate.
2004       12thfrom Methodist School,Dankuni, ISCE Board(Secured 74%)
2002       10thfrom Methodist School,Dankuni, ICSE Board(Secured 82.4%)

Personal Details:-
Date of Birth     : March 4th, 1987
Nationality       : Indian
Languages Known   : English, Hindi and Bengali
Permanent Address : GD-287, Saltlake, sector-3, Kolkata-106, West Bengal
Present Address   : House No: 35, Janawadi , Pune-411016


I hereby declare that the information provided above is true to the best of my knowledge and belief.

                                          Sourav Dutta


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