Corporate Banking Resume
M. AMEER KHAN
Mobile: +91- XXXXXXX
E-Mail: XXXXXXX@gmail.com
JOB OBJECTIVE
Seeking middle level positions in Banking Operations/ Process Operations with an organisation of high repute
Industry Preference: Banking / IT sector / Telecom / Media
PROFILE SUMMARY
•A dynamic professional with a total of nearly 4 years of experience entailing 2 years in Banking & Branch Operations, Credit Management, Project Management, Client Relationship Management and Treasury Operations
•Proven track record of consistently meeting or exceeding sales goals and customer expectations
•Adept in managing teams for running successful operations and developing procedures & service standards for business excellence
•Clear understanding of implementing strategies towards enhancing business volumes and growth
•Adroit in maintaining long-term customer relationships through the provision of high quality service
•A keen strategist and implementer with recognized skills in spearheading process with an aim to accomplish corporate plans & goals successfully
•Strong negotiation, problem resolution, planning, time management skills
ORGANISATIONAL EXPERIENCE
Since Oct’09 ICICI Bank Ltd., Shirpur, Maharashtra as a Branch Manager – Shirpur
Role:
•Formulating corporate goals, short & long term budgets and developing business plans for accomplishment of target and goal of the organization
•Monitoring the process to ensure operational efficiency in the best interests of the bank
•Setting out quality standards for various operational areas and ensuring a high-quality customer experience while adhering to the SLAs and work Processes
•Conceptualising and implementing the competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of banking products / services
•Monitoring OPEX (Operational Expenditures), cost optimization and branch profitability by increasing GL/CASA
•Managing the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
•Managing business operations for achieving increased growth & bottom-line profitability and initiating market development efforts
•Ensuring compliance with statutory requirements laid by acts governing banking regulations
•Mapping client’s requirements of HNI Clients and providing them expert advisory services pertaining to selection of right products
•Handling the team of Sales Executive and Customer Relationship Officers for acquiring new customers
•Leading, training & monitoring performance of the team members to ensure operational efficiency
Highlights:
•Holds the distinction of:
o Qualifying for ‘Race to Parivartan’ – Life insurance contest by over achieving the target in the month of Mar’10
o Securing 86.39% in the Branch IAD Audit
o Attaining YTD Audit score for Jewel Loan 10 out of 10
o Over exceeding the target for new customer acquisition by 134% and 131% in the months of Aug’10 and Sep’10 and secured 4th and 2nd rank in the region respectively
o Receiving Certificate for exceeding previous Best Performance in Retail FD Gross Mobilization in month of Aug’10 and Sep’10 consecutively by getting FDs worth 5 crore and 5.5 crore
•Recognized for exceeding previous best performance in gold sale in the month of Nov’10 by 120%
•Played a vital role in successful disbursement of loan (STFLA-Short Term Facility Loan Agreement) worth 300 million in the month of Dec’10
•Certified and awarded by Retail Business Head for:
o Disbursing maximum numbers of farm equipment (Tractor) in the month of Oct’11
o Being amongst the top 5 performers in the Maharashtra zone (128 branches) in a 3 month long contest of treasure hunt-Jewel loan (contest period Oct’11 – 8th Jan’12)
•Successfully disbursed:
o Rs. 1.15 crore of Agri-loans under various products (Jewel Loan, Farm Equipment and Commercial Vehicles) in the month of Dec’11 and became first and only branch to do so in the cluster
o Rs. 20 million warehouse funding (RWRF) in Jun’12
o Over 1 Crore in Jewel Loan consecutively from Aug’12 – Nov’12
•Instrumental in achieving 131% of Annual Fee Income Target and 135% of Annual Jewel Loan Disbursement target for the year 2011-12
•Won Bright Star and Shining Star for consecutive months from Aug-Dec ’12 respectively in a PAN India initiative named RIBG ka SuperStar-Jewel Loans
•Strengthened the relationships for the product segments such as Savings Accounts, Current Accounts, Fixed Deposits, Insurance-Life & General, Mutual Funds, Jewel Loan, Agri Term Loans, Farm Equipment, Warehouse Funding (RWRF), Cash Credits and O/Ds
•Completed Branch Leadership Programme from Branch Banking Academy in the month of Aug’11
•Actively involved in:
o Analysing monthly SQLs from Audit Department and resolving queries raised by Off Site Auditors
o Undertaking periodic verification of deliverables/inventory/cash/Gold etc so as to exercise control over operations and fraud risk
o Channel Migration by driving customers to alternate/ multiple delivery channels i.e. Mobile Banking/Internet Banking/Phone Banking / ATM, etc.
EDUCATION
•MBA (Marketing) from ICFAI Business School, Kolkata in 2009 with 6.85 CGPA
•Bachelor of Business Administration from IPS Academy (DAVV, Indore) in 2006
•XII from Emerald Heights International School, Indore in 2003
•X from Emerald Heights International School, Indore in 2001
PROFESSIONAL ENHANCEMENTS
•Holds the distinction of receiving:
o2nd position in the ad-mad competition held at ISBM-Kolkata in 2008
o2nd position in the Inter B-school Group Dance competition held at ICFAI, Kolkata in 2007 and 2008
•Bagged ‘Sportsman of the Year’ Award for the year 2006
•Functioned as Volleyball and Badminton Team Captain in school and college for the year 2003 and 2006
•Played:
oState level Badminton (under 13 & 16) in Gujarat (in the year 1997-99)
oDistrict level Doubles Champion in Badminton (under 13 & 16) in Bharuch, Gujarat (1998-99)
SUMMER INTERNSHIP
Organisation :IDEA Cellular Ltd.
Period : Feb’08 – May’08
Title : Telecom Customer Satisfaction with Special Emphasis on Corporate Clients
Role : Customer Relationship Executive
Description:
Provided resolution to client’ issues and checking their level of satisfaction with IDEA. Designed a questionnaire with respect to Servqual and analyzed the result on its parameters. Also, generated new leads for the organisation.
IT SKILLS
•Well versed with MS Office and Internet Applications
•Familiar with Core Banking Software – Finacle
•Conversant with Software /Tools: Internal/Retail FCRM, I-Center, I-View, E search and I-WorkFlow
PERSONAL DETAILS :
Date of Birth :29th July, 1985
Present Address :Flat No. 302, Regency Siddhi Vinayak, 127 Shri Nagar Ext, Indore, M.P., PIN – 452018
Languages Known :English, Hindi and Urdu
Location Preference:Bangalore/ Pune / Delhi /NCR/Mumbai
