4 + years of Cicatrix Administration Resume

Malhotrameenu@gmail.com
Citrix Xenapp 6.5 Administrator
91 – **********

SYNOPSIS:

4 + years of rich experience in Citrix And VMWare Administration and Technical Support.
Strong detail and task operation demonstrated ability in troubleshooting
Ability to work in team environment with excellent presentation
Proven abilities in establishing effective task priorities, working independently, and participating as an integral part of a team

Areas of Expertise:

My primary area of expertise is with VMware & Windows OS related issues and Troubleshooting

Extensive experience with VMware ESX server, Windows 2003 server Operating System and XP professional desktop Operating System.

SKILLSET:

OPERATING SYSTEMS • Windows 2000/2003/NT/XP ,Win2008,Win 2008 R2, ESX 4.0 to ESX5.0,
Application Virtualization • Citrix Xenapp 5.0\6.0\6.5 FP2
Desktop Virtualization • Vmware VDI 5.0 Xen Desktop Citrix XenDesktop5.0/5.5/5.6/7.0
PROTOCOLS&SERVICES • TCP/IP, DNS, WINS, DHCP, IPX/SPX and NetBEUI, FTP, Sftp

Education:

B.Tech (CSE) from Bangalore institute of management and science ( BIMS) -Kanrnataka
12th from Govt. School, Bangalore, Karnataka State Baoard of intermediate Education
10th from Govt. School, Bangalore, Karnataka State Secondary Education Examination Board

Work Experience:

Working as a System Administrator for Fore Brain Tecnologies Pvt. Ltd, at Bangalore – Karnataka

Administration Skills:

Citrix Administration:

Licensing and Installing Citrix XenApp.
Hands on experiance on implementating and designing experience in VDI and Citrix XenDesktop.
Identifying Pre-installation Requirements.
Setting up the Infrastructure.
Managing a XenDesktop Environment.
Creating Vdisks from the VMs running from ESX server.
Creating Desktops from the Vdisks.
Administering Citrix farms running XenApp 5/6. Carried out major projects involving application migration from PS4.5-> XenApp 5.0 -> XenApp 6.0
Installing and Configuring Web Interface.
Managing Applications.
Managing and Maintaining the Server and Farm.
Prepared base image vDisk with XenApp 6.
Creating, Configuring, Maintaining and Troubleshooting Pooled and Assigned Desktop groups.
Managed & maintaining application delivery infrastructure in a highly process oriented environments.
Deployed Configuring a XenDesktop Environment.
Served as Level2 escalation, providing assistance to level1 technical teams with complex issues.
Configuring Citrix XenApp server policies for session printers and auto creation of local printers, etc.
Publishing applications, server desktops and content with the service request rose via Ticket tool.
Automated monitoring and reporting of numerous daily tasks as part of streamlining operations.

Windows Administration Skills:

Installation, maintenance and up gradation of various networks involving various types of network operating systems like WinNT 4.0, XP, 2000 and Win2003 Enterprise Edition.
Maintaining and creating user accounts and groups by assigning permissions
Installing and configuring DNS Windows 2003
Installing and configuring Windows2003 Active Directory Service
Remote Administration by implementing Terminal Services
Strategic planning of the network, maintenance of the LAN & WAN
Trouble shooting as well as managing the performance of the software and network.
Setting up Internet and LAN in Windows NT/2000.
Taking Backups into Zip drives and tape drives
Setup, Modify & Managing User/Group Accounts.
Managing Backup and Restoration operations.
Daily, Weekly and Monthly Offsite Backups.
Maintaining System Security
Configuring new devices
Installing and partitioning new disk devices
Managing File Systems
Managing disaster recovery.
Maintaining Hardware and Software Inventory.

VMware Administration Skills:

Worked on different VMware products like VMware workstation, GSX/VMware server, VMware player,
VMware Converter and ESX server 3.X, 4.0
On workstation Creation of VMs and installing different guest OS like windows and Linux flavors. Creating Teaming, cloning, snapshots
Worked on Remote Administration by using VMware server
P2V and V2V convertions by using VMware Converter.
Good understanding of ESX server architecture
Configure Virtual Network in ESX server by creating vSwitches
Creation of different port groups like Service Console, VMkernel and VM port groups
Creation of NIC teaming,VLANs and Switch and port group policies.
Worked on Distributed Switch environment in ESX 4.0
Good Knowledge on different storage technologies like DAS,NAS and SAN
Worked on resource management framework like creation resource pools, adding the vMs into resource pools.
Working on VMware clustering like HA and DRS clusters using Virtual Center.
Configure Alarms, Host profiles, Scheduled Tasks, Distributed Power Management(DPM) and Fault Tolerance(FT)
Also worked on vCenter plugins like Update manager, guided consolidation and vCenter Converter
Working on Migration concepts like Vmotion, Storage Vmotion and cold migration.
Creation of templates from VMs and Creation of Vms from templates.
Strong knowledge on VMware Networking, Storage and configuration commands.
Creating and managing Windows NT/2003 user accounts and profiling them using required template, Application groups, Shared directories access across 2 different domains in different locations spread over the Europe Region
Creation of User Accounts on AD (Active Directory / User Manager) for Domain.
Creation of home folders for the users locating the correct Server, grant Home folder permission
Granting access to the Servers/ Share Folders & Files on both the domains
Granting Internet Access & FTP Access (If the FTP access has been approved by the IT Controller)
Hands on Experience on User Manager & Microsoft AD.
Creation of Groups in AD & User Manager
Adding Desktop Machines \ Laptops to the Active Directory through ARS tool.
Audit Checking Share folders as per the Trouble Ticket
Creation\Deletion\ Moving of folders across servers
Creation\Deletion\Moving of AD accounts with in the domain
As a part of System admin, we administer 15 different OU’s under Active Directory
Deletion of Active directory accounts\Internet\Remote Notes account as per the Exit Procedures from the HR team

Role As Xenapp Admin:

•Responsible for the delivery of the Technology support service for XenApp6.0/5.0 ,Windows server 2008 and windows 2003.
•Configuring and installing Edgesight to create reports and Monitoring Health Checkup of Citrix XenApp Farm.
•Installing the Licensing Server for Citrix XenApp. Upgrading the Licenses from Older version to Latest Version, Administration and Activation of License of XenApp farm.
•Creating citrix Policies and GPO’s as per client requirement.
•Configuring configurationloging for monitor admin user’s activities on farm.
•Installing and configuring application and create citrix profile and publishing streamed applications on XenApp servers.
•Good Exposure towards Appsense,Net Scaler
•Configuring and customizing Web interface for XenApp web and XenApp service sites.
•Configuring and troubleshooting the print and load managers on XenApp farm.
•Secure XenApp communications using Secure ICA encryption, SSL Relay and Access Gateway and avoid or resolve common security configuration missteps with simple solutions.
•Maintaining and optimizing the date store by ensuring that using the DSMAINT command and running a consistency check using DSCHECK.
•Providing support for Printing problem
•Optimizing and improving performance of the XenApp farm environment like Hardware Optimization, Network Optimization, Software Optimization, Server Farm Capacity Planning and Performance Troubleshooting.
•Optimizing user session experience using display settings, HDX technologies and Profile management.
•Working on critical incidents and Preparing and maintain technical solution documents like RCA.
•Good knowledge on Citrix Access Gateway and Netscaler
•Hands on Exp on Citrix Edgesight,Single Sign on ,Merchandising server,Smart Auditor
•Installing and configuring ESX Servers
•Responsible for Desktop Delivery through Xen Desktop
•providing support for Desktop issues
•Deploying VM guest operating system through Virtual Center.
•Performing the VMware server health checks.
•Creating the users and assigning rolls and permissions.
•Preparing and providing Project design documents.
•Must be able to work effectively and creatively within a team environment or independently and additional responsibilities which include mentoring the team.
•To take ownership and display a positive attitude, ability and desire to work in a dynamic group whose job it is to provide nothing but excellent service to the client.
•Capable of understanding business objectives and able to translate business goals into technical design creative problem-solving. Investigate, propose and develop innovative solutions to enhance Infrastructure operations and capabilities.
•Motivating the teammates and share knowledge regarding advanced Citrix, VMware, windows servers’ experience, architect distributed application delivery solutions and provide technical support to them.
•Good knowledge on incident, change and problem management as well as ticketing tools.
•Server configuration and maintenance, which includes diversified experience of integration of applications, manageable, security.
•Significant experience gathering, creating, documenting and analyzing requirements and creating and executing steps for implementation.
•Resolve errors at client side in the production environment.

VMware Administration Skills:

Contributions:

•Responsible for the delivery of the Technology support service for XenApp 6.5/6.0/5.0 and Windows server 2008/2003.
•Installing the Licensing Server for Citrix XenApp. Upgrading the Licenses Versions, Administration and Activation of License of XenApp farm.
•Good Exposure towards Appsense ,Citrix Profile Manager and User Profile Management
•Creating Citrix Policies and GPO’s as per client requirement.
•Configuring configuration login for monitor admin user’s activities on farm.
•Installing, configuring applications, creating Citrix profiles and publishing streamed applications on XenApp servers.
•Configuring and customizing Web interface for XenApp web and XenApp service sites.
•Configuring and troubleshooting the print and load managers on XenApp farm.
•Monitoring of Xenapp Environment using EDGE Sight
•Installing and Configuring Citrix Xen Desktop – XD 5Desktop Delivery Controller or XD 5 Broker.
•Creating Xen Desktop Sites, Desktop Catalogs ,Desktop groups and adding the desktops into it
•Creating Master Images for pooled and dedicated catalogs
•Creating the Virtual Machines on the ESX hosts.
•Managing the ESX Clusters.
•Installing and Configuring Citrix Provisioning Server for vDisk streaming.
•Publishing Hosted and Streaming Applications in Citrix Delivery Service console
•Installing Hot fixes on Xenapp Servers
•Performing regular Citrix Farm Management Tasks on Xen Desktop, Provisioning Server and Xen App.
•Working on daily Citrix issues and configuration changes
•Monitoring the Load Evaluators and setting new values based on the resource manager reports.
•Attending bridge calls and having regular client interaction on different process related issues.
•Problem determination and resolution within Expected time frame.
•Create regular reports for Management requirements
•Coordination with Server managers/other teams.
•Basic understanding in Networking and Storage concepts.
•Following ITIL for any change management process in the infrastructure
•Hands on experience on implementation and designing experience in VDI and Citrix XenDesktop.
•Creating Vdisks from the VMs running from ESX server, vCenter Server.
•Follow the completely ITSM Process (Incident Management, Change Management, Problem Management).
•Understand & maintaining all the Security standard of customer

SERVER Plat Form:

HP ProLiant ML 370 Series servers
HP ProLiant DL 360 Series Servers
HP ProLiant DL 380 Series Servers

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