Financial Operations Manager Resume
SAYAK JANA
E-Mail: jana.sayak_jana@gmail.com ~ Mobile: +91-7886920928
Job Objective:
Seeking middle managerial level assignments in Investment Banking & Advisory Services / Asset Allocation / Credit Analysis with an organization of repute financial services
Profile Summary
• A competent professional with over 9 years of experience in:
Investment Banking & Advisory Compliance Management Team Management
Banking Operations Brokerage Operations Credit Analysis
Cash Equities Settlements Client Relationship Management Training & Development
• Possess sound knowledge about prevalent economic / financial reforms in financial markets with hands on experience in managing a wide array of financial products.
• Proficient at developing apt financial solutions for clients, providing investment advisory and generating alternatives for ensuring the maximum ROI
• Adept in mapping business requirements, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures
• Gained expertise in setting up the Credit Control policies for ensuring achievement of the targets as well as firming the controls over bad debts/ outstanding
• Exceptionally well organized and detail-oriented with ability to meet deadlines
Core Competencies
Investment Advisory Services
•Analyzing risk appetite of an individual for providing them apt investment solutions, ensuring that solutions provided match the risk profile; providing advisory services on various products offered by the bank
•Monitoring clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels
Risk Analysis
•Assessing risk in the business process & identifying adequate action or control for mitigation through risk assessment process & implemented action plan
•Carrying out the analysis of risk related to profile of the client, market, transaction, operational, environmental & industry level and finding the mitigation
Credit Analysis/ Loan Administration
•Supervising approval of loan proposals & sanctioning credits after appraising solvency status & verifying documents as well as post sanction follow-up and disbursal of loan
•Tracking the credit worthiness of the client during the process of sanctioning credit/ loan to corporate / individual clients through all the primary and secondary researches
Team Management
•Managing a team providing expert advisory services to the clients pertaining to selection of right products
•Leading, training & monitoring performance of the team members to ensure efficiency in operations
Employment Details
Feb’08 – till date: Wipro, Hyderabad as Manager
Key Result Areas
•Responsible for Investment Pre-Approvals, Blotter Reviews, Gifts & Gratuities, New Account form Approvals, Branch Audit Reviews and investigation of validity of various alerts generated by Internal Systems & involved in ensuring compliance
•Actively involved in preparation of SOPs, FMEAs, BCP for the process & accountable for identifying and implementation of lean ideas
•Managed weekly calls with clients, providing updated on the process status, discussing various hurdles & difficulties encountered by the team and identifying solutions to run the process smoothly
•Imparting training to new joinees for the certificate examinations required to work in supervision process
•Ensuring settlement of cash equity trades with different counterparties in Europe, Middle-East, Asia and African countries
•Accountable for reporting to the clients on the day to day updates on a daily basis
•Handling a team of 25 members and ensuring the team meets SLAs
Highlights
•Accredited with Bronze, Silver and Gold Award for exemplary performances
•Skilled in mentoring teams with lean ideas and got lean hero certification
•Successfully handled 2 Transitions – cash equity settlement process and supervision & compliance
Aug’06 – Feb’08: HDFC Bank Ltd., Vishakhapatnam as Customer Accounts Manager
Key Result Areas
•Effectively handled the banking operations involving account opening, issue of cheques, receipt of cheques & crossing, return of unpaid cheques and bills, cash remittance and
cash movement
•Accountable for maintenance of 4 locations Operating Agencies for PDCs Banking in 4 cycles; instrumental in processing the PDC bounce data to PDC Factory and Local Collection
Services
•Generated branch MIS, ensured document retention policy, Five-S, Level-3 at the branch with errorless Internal Audits, Internal SOX audits and achieved 6 Sigma by Zero defects in MOPS
• Oversaw the banking of DRE cheques and checked its clearance with timely banking of PDC’s at Hub and Spoke locations
• Recorded on bounce and clearance status by managing OA, timely upload of Web Bounce by OA, Bank Statement Mapping, PRJ upload and fund transfer
• Monitored collection of Post Disbursal documents and took steps for escalating the process of disbursement with accuracy based & fast turnaround time
• Demonstrated skills in developing bank statement reconciliation procedures for Vishakhapatnam and 4 Spoke locations applying software viz., PRJ & online mapping on daily basis
• Recorded all refund related queries & managed closure/pre-closure of Customer Loan Account
• Tracked FCRM /Collections & Sales for the speedy closure of customer issues
• Organized weekly training programs to Credit Processing Agency to ensure files logged in are with nil errors
• Imparted training to the entire team twice in a week on latest updates on policy & process to ensure increased productivity
Highlights
• Efficiently documented SOPS by team members
• Conducted risk assessment & analysis, provided resolutions to problems which would arise in future; prepared SLA basis same & decided on SLA percentage to be agreed upon
• Conducted training and weekly sessions for team members
• Successfully implemented 3 Green Belt Projects
• Streamlined process & procedures and contributed to revenue generation
Education
• PGDCA from Osmania University, Hyderabad in 2005
• MBA (Finance) from Nagarjuna, Guntur in 2004
• B.Com. from Andhra University, Visakha patnam in 2001
Other Course
• GNIIT from National Institute of Information Technology, Hyderabad
Certification
• United States FINRA Series 7, 24, 63 & 65 Certified
Training Programs Attended:
On The Job training in Italy (Florence)
Accounts, Receivable and Accounts Payable Process
“New Manager Induction” Training
Training on SOX & US GAAP
Communication Training
Completed GB Training
Completed Training on “ Business Object ”
Completed FOL(Foundation of Leadership) Training
Personal Details:
Date of Birth: 15th December, 1981
Languages Known: English, Hindi & Telugu
Address: 4-24-45 / 3 & 2, Flat No.: 204, Skypx Heights, Bolarum, Secunderabad – 500010
