Desktop Support Engineer L1-chennai
Company: CMS IT SERVICES PRIVATE LIMITED
Experience: 0 – 2 yrs
Location: Chennai, Coimbatore, Erode, Madurai, Tirunelveli
Position: Desktop Support Engineer
Experience: 6 months to 2 years
NP:- Immediate to 30 Days
Interview: Monday to Friday between 10AM and 5PM
Location: CMS IT Services, Ambathur (Behind Ambathur Industrial Estate depot)
Maintain standard Operating Environment (SOE) with images for quick roll out.
First Level support for all Desktop calls
Escalation and coordination with vendor and data centre support for physical replacement (where applicable pending access and service contract provided by client)
Installation of Std. Wintel Desktop Operating Systems
Should be familiar with Desktop concept in an active directory environment.
Email client configuration/Outlook
Configuration of printer drivers for local and network printers on the desktops
Knowledge of LAN crimping
Provide on -site support for Customer approved patch/anti-virus updates through Central Antivirus Console / Central Patch Distribution Software
Backup Management based on built-in tools
Support for local area network issues (LAN), DHCP client (Limited to configuration issues- No support for LAN devices)
Resolve Hardware problems or Escalate hardware problems for desktops to Suppliers.
Please send me your updated profile to email@example.com.
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Recruiter Name: Sandeep Sethi
Contact Company: CMS IT SERVICES PRIVATE LIMITED
Email Address: firstname.lastname@example.org