Operations Head
Company: Pillar IT Services Private Limited
Experience: 8 – 13 yrs
Location: Pune
Job Description:
We are looking for a high-performing Operations and Sales Head. The successful candidate will meet our customer acquisition and revenue growth objectives.
Operations and Sales Heads responsibilities include developing key growth in projects and sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales director duties will include hitting annual targets, building relationships and understanding customer trends.
Responsibilities
Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate customer service operations and find ways to ensure customer retention
Ensure compliance with local and international laws (e.g. data protection)
Oversee the implementation of technology solutions throughout the organization
Manage contracts and relations with customers, vendors, partners and other stakeholders
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements
Requirements
Proven experience as Operations Manager, Sr. Manager or similar leadership role
Familiarity with all business functions including Sales, HR, finance and IT
Knowledge of data analytics and reporting
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
Keyskills:
Business StrategySales HRFinanceSales StrategyCustomer RetentionOperational HeadBudgetingCustomer Service OperationsOperations ManagementCustomer Acquisition
Contact Details:
Contact Company:Pillar IT Services Private Limited
Follow me on social media:
