Opportunity For IT Freshers To Work with MNC – Eclinicalworks
Company: Eclinicalworks India Pvt Ltd
Experience: 0 – 5 yrs
Location: Ahmedabad
Job Description:
Job Profile: Software Specialist (TECHNICAL SUPPORT)
POSITION OVERVIEW
Fluency in English Communication
Ready to work in Night shift
Job Functions / Responsibilities:
Find technical resolutions on issues or queries related to unknown or new scenarios
Meet cases resolution SLA”s
Manage relationships with clients
Work with cross-functional teams as and when required
Keep up to date with all eCW products and their enhancements
Maintain excellent customer satisfaction level
Other duties as assigned
Requirements:
Experience with server side programming using VB / COM would be fine
Proficient with relational databases (SQL Queries)
Excellent knowledge on basic RDBMS Concepts
Knowledge / Experience with Java (OOPs Concepts & Architeture)
Experience with Internet Protocols, HTTP / HTTPs
Default ports for HTTP / FTP / MYSQL etc
Experience with XML / XSL
Experience with Web Application Server(s)
Understanding of 3 -Tier / N-Tier Architecture
Knowledge of SQL Server 2005, 2008
Prior technical support experience shall be an advantage
Prompt, responsive, responsible and friendly approach to customer situation
Other Skills / Abilities:
Telephone etiquette
Ability to balance multiple priorities
Ability to handle difficult situations
Excellent customer service orientation
Strong analytical and problem solving skills
Excellent attitude and spirit of cooperation
Detail oriented; with strong interpersonal and communications skills
Ready to work in 24*7 Shifts
Benefits:
Best Professional Experience
Opportunity for Career & Professional Growth
Healthy Work Environment
Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar
Meals at subsidized rate
Interested candidates can also call me back on 9737000958 for further details.
Regards,
Rakshit Thaker
Keyskills:
JavaWeb TechnologiesOOPSApplication SupportSQL ServerApache Tomcatsupport analystIT FresherTechnical supportXSLServer Side Programmingproduction supportRDBMSXMLMySQLsoftware supportFresherApplication Server
Education:
UG:B.Tech/B.E. – Computers
Contact Datails:
Recruiter Name: Mr Rakshit Thaker
Contact Company: Eclinicalworks India Pvt Ltd
Email Address: rakshit.thaker@eclinicalworks.com
Website: http://eClinicalworks.com
Telephone: 09510799933
